Edwards Deming

Quality comes not from inspection, but from improvement of the production process. William Edwards Deming

A bad system will beat a good person every time. William Edwards Deming

If you destroy the people of a company, you do not have much left. William Edwards Deming

A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive, independent profit centres, and thus destroy the system. The secret is cooperation between components toward the aim of the organization. We can not afford the destructive effect of competition William Edwards Deming

If you do not know how to ask the right question, you discover nothing. William Edwards Deming

Innovation comes from the producer – not from the customer. William Edwards Deming

We should work on our process, not the outcome of our processes. William Edwards Deming